We try hard to ensure that you receive the best service possible from our trusted couriers. However, shipping is a complicated process and we are at the mercy of mother nature. Please be aware that we will delay shipping if we feel that there is a chance your package may freeze or over-heat. If we delay the shipping of your package, we will do our best to inform you with as much notice as possible.
- We ship in discreet, recyclable package.
- Package is bomb proof (not tested with real bombs), with a <0.1% breakage rate.
- You can delay your shipments if you are out of town.
- Signature is required and couriers are required to verify your age because it’s alcohol.
- We cannot leave package at your doorstep (it's illegal - because it’s alcohol).
- Receive an email with your tracking number the day it is shipped.
- Reshipping fee = Base shipping fee of $15+tax plus any applicable surcharges.
- Prefer not to have your package reshipped? Missed your delivery twice? We will keep the package and credit your account for the amount paid for the package, less the return shipping charges and a $10+tax restocking fee.
- Orders cannot be cancelled or refunded. All sales are final.